Terms of Service

Effective date: June 11, 2026

Last updated: June 11, 2026

These Terms of Service ("Terms") govern your access to and use of noord.design, including any subdomains, the Twin Studio product and its account dashboards (collectively, the "Services"), operated by Noord Studio ("Noord Studio," "we," "us," or "our"), Noord Studio LTDA, CNPJ 64.592.227/0001-56, based in São Paulo, Brazil.

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to both you and that organization.

1. About the Services

Noord Studio is a design studio that builds agentic products and design services for startups and mid-size companies. Through the Services you may:

• Browse information about Noord Studio's services, approach, and case studies
• Contact us about project inquiries or requests for proposals via email
• Request access to Twin Studio, an AI-collaboration product (where available, including via account login and dashboards) for private beta users selected by Noord Studio

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into a binding contract to use the Services. The Services are intended for business and professional use.

3. Accounts (Twin Studio)

If Twin Studio requires an account:

• You must provide accurate, current, and complete information when creating an account and keep it up to date
• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account
• You must notify us promptly at legal@noord.design of any unauthorized use of your account or other security breach
• We may suspend or terminate accounts that violate these Terms, are inactive for an extended period, or pose a security risk

4. Acceptable use

You agree not to:

1. Use the Services for any unlawful purpose or in violation of these Terms
2. Reverse-engineer, decompile, or attempt to extract the source code of any part of the Services, except as permitted by applicable law
3. Interfere with or disrupt the integrity or performance of the Services, including via malware, excessive automated requests, or attempts to gain unauthorized access
4. Use the Services to infringe the intellectual property, privacy, or other rights of any third party
5. Use Twin Studio to generate, store, or distribute content that is unlawful, defamatory, or violates the rights of others
6. Misrepresent your identity or affiliation, or impersonate any person or entity

We reserve the right to investigate and take appropriate action, including suspending or terminating access, for violations of this section.

5. Intellectual property

5.1 Our content

The Services, including all text, graphics, logos, the Noord Studio and Twin Studio marks, design system elements, software, and other content (excluding User Content, defined below), are owned by Noord Studio or its licensors and are protected by intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute, sell, or create derivative works based on the Services without our prior written consent.

5.2 Your content

"User Content" means any content, files, prompts, configurations, or materials you submit through the Services (e.g., project inquiry details, files shared with us, or content created within Twin Studio). You retain ownership of your User Content. By submitting User Content, you grant Noord Studio a non-exclusive, worldwide, royalty-free license to use, host, store, reproduce, and process that content solely as necessary to provide and improve the Services and to communicate with you.

5.3 Feedback

If you provide feedback or suggestions about the Services, you grant us the right to use that feedback without restriction or compensation to you.

6. Project inquiries and engagements

Submitting a project inquiry or request for proposal does not, by itself, create a contractual relationship for design or development services. Any engagement for Noord Studio's design or development services will be governed by a separate written agreement (e.g., a statement of work or master services agreement) between you and Noord Studio, which will take precedence over these Terms for that engagement.

7. Third-party services and links

The Services may contain links to, or integrate with, third-party websites, tools, or services (e.g., scheduling tools, payment processors, embedded media, AI model providers). We do not control and are not responsible for the content, privacy practices, or terms of third-party services. Your use of third-party services is governed by their own terms.

8. Privacy

Our collection and use of personal data in connection with the Services is described in our Privacy Policy, which is incorporated into these Terms by reference.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. ANY OUTPUT GENERATED BY TWIN STUDIO OR OTHER AI-POWERED FEATURES IS PROVIDED FOR INFORMATIONAL OR PRODUCTIVITY PURPOSES AND SHOULD BE REVIEWED BY A QUALIFIED PERSON BEFORE BEING RELIED UPON.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NOORD STUDIO AND ITS DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE EXTENT PERMITTED BY LAW, NOORD STUDIO'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID NOORD STUDIO FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) BRL 500 (five hundred Brazilian reais).

Nothing in these Terms limits liability that cannot be limited or excluded under applicable law (e.g., liability for gross negligence, willful misconduct, or as mandated by the Brazilian Consumer Defense Code where applicable).

11. Indemnification

You agree to indemnify and hold harmless Noord Studio and its directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your violation of these Terms, your User Content, or your misuse of the Services, except to the extent caused by Noord Studio's own breach or negligence.

12. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for conduct that violates these Terms or is otherwise harmful to other users, us, or third parties, or for any other reason at our discretion, subject to applicable law. You may stop using the Services, and request closure of any Twin Studio account, at any time by contacting legal@noord.design.

Provisions that by their nature should survive termination (including Sections 5, 9, 10, 11, and 14) will survive.

13. Changes to the Services and these Terms

We may modify or discontinue the Services, in whole or in part, at any time. We may also update these Terms from time to time. If we make material changes, we will provide notice (e.g., by posting a notice on noord.design or, for Twin Studio account holders, via email) before the changes take effect. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

14. Governing law and disputes

These Terms are governed by the laws of the Federative Republic of Brazil, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of São Paulo, State of São Paulo, Brazil, except where applicable consumer-protection law grants you the right to bring a claim in your local jurisdiction.

15. General provisions

• Entire agreement — These Terms, together with the Privacy Policy and any separate service agreements, constitute the entire agreement between you and Noord Studio regarding the Services.
• Severability — If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
• No waiver — Our failure to enforce any right or provision will not be considered a waiver of those rights.
• Assignment — You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Language — These Terms are provided in English.

16. Contact

Questions about these Terms can be sent to:

Noord Studio Email: legal@noord.design